Request A Refund At our company, we strive to provide the best possible service and products to our clients. However, we understand that there may be times when you need to request a refund for a product or service you have purchased from us.
Refund Eligibility To be eligible for a refund, the product or service you purchased must meet the following criteria: The product or service must be defective or not functioning as advertised. The product or service must not have been delivered or provided as per the agreed upon terms and conditions. The refund request must be made within 30 days of the purchase date.
Refund Process If you are eligible for a refund, please follow the steps below: Contact our customer support team at Sales@nexuscorehosting.com to request a refund. Provide your name, order number, and a detailed explanation of why you are requesting a refund. Our customer support team will review your request and contact you with further instructions. If your refund request is approved, we will process the refund within 30 days of the approval date. The refund will be issued in the original form of payment. If your refund request is not approved, we will notify you of the reason for the denial and provide you with additional options, if available.
Exceptions The following products and services are not eligible for refunds: Customized products or services that have been specifically tailored to your needs. Products or services that have been fully or partially consumed or utilized. Products or services that have been purchased through a third-party vendor or reseller.
Contact Us If you have any questions or concerns regarding our refund policy, please contact our customer support team at sales@nexuscorehosting.com. We are committed to providing excellent service and support to our clients, and we will do our best to resolve any issues you may have.